City of Archer
16870 SW 134th Ave.
P.O. Box 39
Archer, FL 32618
(352) 495-2880
(352) 495-2445 {FAX}
Monday - Thursday 8:00am-6:00pm, Closed on Friday
Restoring power after a massive storm can be slowed by high winds and widespread flooding. Customers in areas hardest hit by Idalia should prepare for extended power outages and extensive damage. The company will work to repair those areas as quickly and safely as possible.
Crews will work to restore power while damage assessment occurs as conditions allows. This will not only involve ground crews, but aerial surveillance helicopters and drones in hardest-hit areas. That assessment will determine where the company will deploy its workers, equipment and other resources to begin the complex job of power restoration once the storm passes.
The company will provide estimated power restoration times to customers once damage assessments are completed. The company also will provide regular updates to customers and communities through emails, text messages, outbound phone calls, social media and its website, which includes an interactive outage map. The outage map allows customers to view up-to-date information on power outages, including the total number of outages systemwide and estimated times of restoration.
The company will provide estimated power restoration times to customers once damage assessments are completed. The company also will provide regular updates to customers and communities through emails, text messages, outbound phone calls, social media and its website.
Important safety tips
Outage reporting
To stay informed about the status of power outages, customers should sign up for Outage Alerts. If already enrolled, ensure all contact information is accurate and up to date using the Manage Alerts link at duke-energy.com/OutageAlerts.
Customers who experience an outage during a storm can report it the following ways:
For storm or power restoration updates, follow Duke Energy on Twitter (@DukeEnergy) and Facebook (Duke Energy) or visit dukeenergyupdates.com, available in English and Spanish.
City of Archer
16870 SW 134th Ave.
P.O. Box 39
Archer, FL 32618
(352) 495-2880
(352) 495-2445 {FAX}
Monday - Thursday 8:00am-6:00pm, Closed on Friday
16870 SW 134th Avenue, Archer, Florida 32618 | (352) 495-2880